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1. Age Requirement

By using this Website or purchasing any product, you confirm that you are 18 years of age or older.
We do not sell products to anyone under the age of 18.
We may request proof of age if necessary.

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2. Products for Adult Use Only

All products available on this Website are intended exclusively for adult personal use.
Products must be used responsibly and in accordance with package instructions.
We are not responsible for injury or misuse of our products.

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3. Health & Safety

The information provided on this Website is not medical advice.
If you have medical concerns, allergies, or are unsure about product compatibility, consult a health professional before using any product.

Discontinue use immediately if irritation or discomfort occurs.

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4. Orders & Payments

When placing an order, you confirm that:

• The information you provide is accurate.
• You are authorized to use the payment method provided.
• You have reviewed product descriptions before purchasing.

Prices, availability, and product details may change without notice.
We may cancel any order if fraudulent or suspicious activity is detected.

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5. Shipping & Delivery

We work with reliable courier services to deliver orders.
Delivery time and cost may vary depending on your location.
Delays may occur due to stock levels, courier schedules, or external factors.

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6. Returns & Refunds

Due to hygiene and safety regulations, adult products cannot be returned once opened.

We may allow returns or exchanges only if:

• The product is unopened and unused in original packaging, or
• The product arrived damaged or defective

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7. Privacy

We value your privacy.
Your information is used only for order processing and service communication.
We do not sell or distribute your personal information to third parties.

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8. Intellectual Property

All Website content, branding, imagery, product names, and designs belong to OhPleaseMe and may not be copied, reproduced, or distributed without written permission.

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9. Limitation of Liability

We are not responsible for:

• Misuse of products
• Delays caused by courier services
• Technical issues affecting Website performance
• Losses or damages beyond the product’s purchase price

To the fullest extent permitted by law, our liability is limited to the amount paid for your purchase.

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10. Changes to These Terms

We may update or modify these Terms at any time.
The updated version will always be posted on this page with a revised date.
By continuing to use the Website, you accept the updated Terms.

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11. Contact Us

If you have any questions about these Terms, please contact us:

OhPleaseMe
Email: enquiries@ohpleaseme.co.za
WhatsApp: +27 (0)